Academy Ambassador Awards
Apprentice
Winner
- Victoria Smith (Liverpool Empire Theatre)
Highly Commended
- Lyndsey Anderson (General Physics UK LTD)
- Anthony Griffith (General Physics UK LTD)
Arts / Culture Staff
Winner
- Emma Calver (National Museums Liverpool)
Highly Commended
- Ros Gordon (Liverpool Everyman & Playhouse)
- Jeanette Timmons (Tate Liverpool)
Bar Person
Winner
- Laurence Bimenyimana (Radisson SAS Hotel)
Highly Commended
- Hassen Lakhel (Liverpool Marriott Hotel, City Centre)
- Carol Moran (Radisson SAS Hotel)
Chef / Cook of the Year 
Winner
- Tom Gill (Everyman Bistro)
Highly Commended
- Martin Cooper (Delifonseca)
- Simon Pye (Holiday Inn - Liverpool City Centre)
Family Friendly Award 
Winner
- Rosalind Appleby (National Museums Liverpool)
Highly Commended
- Gabrielle Jenks (FACT)
- Katy McCall (Tate Liverpool)
Reception Staff of the Year 
Winner
- Kelly Barnes (Holiday Inn - Liverpool City Centre)
Highly Commended
- Rayna Abdul (Express by Holiday Inn - Liverpool John Lennon Airport )
- Michael Brackney (The Liner Hotel)
Retail Assistant of the Year
Winner
- Phil Wood (Gieves and Hawkes)
Highly Commended
- Gillian Cannon (The 08 Place)
- Norman Collings (John Lewis Liverpool)
Student of the Year
Winner
- Emma Lunt (Everton Children's Centre)
Highly Commended
- Flor Cazas (FACT)
- Michael Lavin (Reed in Partnership)
Tourism Support, Transport and Leisure Staff
Winner
- Patricia O'Neill (The 08 Place)
Highly Commended
- Stan Hicklin (Tate Liverpool)
- Adam Mills (Crowne Plaza Harbour Club)
The Unseen Hero Award
Winner
- Clare Cooper (Premier Inn - Liverpool City Centre)
Highly Commended
- Przemyslaw Koch (Liverpool Marriott Hotel South)
- Derek Pennington (Liverpool Empire Theatre)
Visitor / Events Assistant 
Winner
- Dominic Hart (Liverpool Empire Theatre)
Highly Commended
- Edwin Harvey (National Museums Liverpool)
- Mike Weston (University of Liverpool - Foresight Centre)
Waiter / Waitressof the Year
Winner
- Emma Morris (Delifonseca)
Highly Commended
- Kathy Collins (Premier Inn - Liverpool City Centre)
- Sylvain Ngipdjo (60 Hope Street)
08 Welcome Award
Winner
- Steve Binns MBE (Liverpool City Council)
Highly Commended
- Albie Bray (Liverpool Marriott Hotel South)
- Lynn Nolan (Premier Inn - Liverpool City Centre)
